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Feedback from our valued customers and friends

If you would like to add some feedback yourself, please use our contact page and quote "Feedback" in the message area, thanks in advance if you do.

Customer Feedback John Penn (Barnet)               B&W did a great job of reconditioning our tables at The Lyonsdown Club. I decided then that I would approach them to make a cue for me. they didn't let me down and made the cue to my exact specification, which works a treat and I now knock in more balls than ever I used to. Thanks again Dean and the team. Best regards, John. Andrew Moore - Merry Hill               Although I play with a Parris cue, Dean and Julian are always happy to work on it, and their work is top notch, and they are always happy to do anything from changing a tip, clean and polish to altering dimensions and make me a cup of coffee, 2 sugars while the work is being done! Alan Isaacson - Ely               I have just taken delivery of a new pearwood cue complete with case. This is the second handmade cue I have had built for me. The quality of craftmanship and service remain second to none. I recommend B & W to everybody wanting a quality cue at a good price. Wayne Carter - Australia               The cue arrived safe and sound. Thank you once again for making another work of art, the phantom. Regards Wayne . Joe Sage               Hi Yvonne, Its Joe Sage. I bought the Regis maple cue off you. I would just like to say thank you for the work you and Dean done on my Regis and old cue, and the past work you have done for me this year. No doubt I will be sending something up soon. Take care Joe Craig Prince - Longbridge, Birmingham               In my opinion B&W Billiards are one of the best cue makers around. The combination of excellent craftsmenship, fair prices and the best after sales service I have seen anywhere mean that I wouldn't go anywhere else Ryan Shaw - Jersey               Hi Yvonne & Dean I am attaching a photo with my lovely trophy. I still cant believe I won it hasn't sunk in yet. I hope you like it. Thank you once again for the cue it was great winning my first tournament playing with it. Hopefully the first of many. Take care and thanks again Ryan David Irwin - Belfast               I got my one piece cue made into a two piece cue. B&W Billiards had done such a super job, a year later I wanted a new cue so I have just bought a cue from them and I am really pleased with it. I would highly recommend them to anyone thinking of getting a new cue or altering one.

Telephone:

+44 (0)1384 638 191

 B & W Billiards

Sapcote Trading Centre
Powke Lane
Cradley Heath
West Midlands
B64 5QR
England

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Fax:

+44 (0)1384 638 195

IMPORTANT CUSTOMER NOTICE
Although we restore and sell antique Burroughes & Watts tables and accessories, to avoid any confusion that could arise, please note that there is no link between B & W Billiards and Snooker Services Limited and Burroughes & Watts® or Burroughes & Watts Cues Limited.
We are a separate company and legal entity and therefore accept no responsibility for any debts or warranty liability incurred by:Burroughes & Watts® or Burroughes & Watts Cues Limited.